Privacy Policy

This Privacy Policy describes how CXM Studio ("Studio," "we," "us") collects, uses, and protects your personal information when you visit our website or engage our services.

Information We Collect

You give us directly:Name, email, phone number, company name, and project details — submitted via contact forms, intake questionnaires, or direct communication.

We collect automatically:Usage data through Google Analytics 4, including anonymized IP address, browser/device type, pages visited, and session duration.

Our CRM collects:GoHighLevel (GHL) / Lead Connector processes any information submitted through our forms or scheduling tools. This includes contact details and project inquiry information.

As part of our services:For clients who engage our creative services, we may collect and process photographs, video, and other visual media of individuals as part of delivering the contracted work.

How We Use Your Information

We do not sell your personal information. We do not share it with third parties beyond the platforms listed above (Google, Webflow, GoHighLevel), each of which operates under their own privacy standards.

Third-Party Platforms

PlatformPurposePrivacy PolicyGoogle Analytics 4Site analyticsgoogle.com/privacyWebflowSite hosting & infrastructurewebflow.com/legal/privacyGoHighLevel / Lead ConnectorCRM & lead managementgohighlevel.com

Data Retention

Your Rights

Depending on your state or country of residence, you may have the right to access, correct, delete, or opt out of the sale/sharing of your personal data. To exercise any of these rights, email us at contact@cxmstudio.com.

We do not discriminate against anyone for exercising their privacy rights.

California residents (CCPA): We do not sell or share personal information for cross-context behavioral advertising.

EU/UK residents: We rely on Standard Contractual Clauses (SCCs) for any data transfers outside your jurisdiction.

Security

We implement SSL encryption and secure data handling across all platforms. No method of transmission over the internet is 100% secure, but we take reasonable measures to protect your information.

Contact

contact@cxmstudio.com